Sales Support Jobs
Sales Support Jobs play a crucial role in the success of any sales team. They are the backbone that keeps the sales process running smoothly, handling tasks that range from administrative support to customer service, and even direct sales assistance. In these roles, individuals are tasked with managing schedules, preparing documents, and ensuring that sales representatives have everything they need to close deals effectively. They also often serve as a point of contact for clients, providing information and resolving issues to maintain positive relationships. Sales Support Jobs are essential for streamlining operations, enabling sales teams to focus more on selling and less on the logistical aspects of their roles. This support not only enhances efficiency but also contributes significantly to achieving sales targets and overall business growth.
Why a Job as a Sales Support is great.
Sales Support roles offer a unique blend of challenges and rewards, making them an excellent career choice for those who thrive in dynamic environments. In these positions, you become the backbone of the sales team, providing crucial assistance that enables sales professionals to focus on what they do best: selling. From managing client data, preparing presentations, to ensuring the sales process runs smoothly, every day presents a new opportunity to solve problems and make a significant impact. Sales Support Jobs are not just about aiding others; they're about growing your understanding of the sales ecosystem, enhancing your problem-solving skills, and developing a deep sense of accomplishment through the team's success. At IES, we've seen firsthand how these roles not only support the business but also offer a fulfilling career path with opportunities for personal and professional growth.
Sales Support Jobs at IES
At IES, our Sales Operations Support Specialist plays a crucial role in managing warranty requests, maintaining essential documents, and providing comprehensive support through tasks like rebate management and creating complex Excel spreadsheets. Meanwhile, our Sales Support Specialist focuses on streamlining processes for the sales team, from handling pre-qualification statements to ensuring compliance with brand guidelines, embodying our commitment to excellence and efficient operations across all facets of sales support.
Related Job Descriptions
Sales Operations Support Specialist
The Sales Operations Support Specialist is tasked with handling incoming webmail warranty requests, processing warranties on manufacturer websites, maintaining documents in the IES drive, becoming familiar with manufacturer warranty processes, self-managing workload distribution, staying informed on Commscope OIP and updates from manufacturers and vendors, managing rebate dollars and coupon management, running revenue reviews and project visibility reports, providing labeling services for the Tempe branch, ensuring confidentiality and problem-solving independently, assisting with customer submittal requests and O&M manuals, and creating complex Excel spreadsheets.
Sales Support Specialist
The Sales Support Specialist's duties include completing and submitting pre-qualification statements, organizing Prequal Folders, setting up new vendor/customer/subcontractor accounts, assisting the sales team with RFPs/RFQs, opening Web IDs, compiling information for job openings, maintaining the IES Contractor’s License per state, updating proposal bid documents to comply with Brand Guidelines, assisting with PowerPoint presentations, enforcing company policies, SOPs, and job safety requirements, and other assigned tasks.
Why be a Sales Support with IES Communications?
Choosing to be a Sales Engineer with IES Communications isn't just about joining a company; it's about becoming part of a team that values your growth, innovation, and contribution towards shaping the future of telecommunications. At IES, we're building on a rich history and leveraging vast expertise to provide premier services in Information Transport Systems (ITS) and beyond. Our commitment to delivering next-generation ITS solutions, from Data Center Design Build Services to comprehensive cabling infrastructures, sets us apart as industry leaders. But what truly makes IES stand out is our dedication to our employees. We offer an environment that fosters collaboration, promotes learning, and supports both personal and professional development. By joining our team, you're not just embarking on a career—you're stepping into a role where your talents contribute directly to our vision of leading the telecommunications industry into the future. With IES, you'll have the opportunity to make a real difference for our customers, our communities, and the broader landscape of telecommunications, all while building the life you want.
Company Benefits
Competitive Wages
401(k) Plan
Compensated Industry Certifications
Paid Time Off (PTO)
Company paid life insurnace
Medical, Dental, & Vision Coverage
Short Term Disability
Optional long-term disability
Illness, accident, legal, pet coverage.
Paid training & defined career path
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FAQs
What's a Sales Support's job description?
A Sales Support professional plays a crucial role in enhancing the sales process by handling administrative tasks, managing customer inquiries, providing data and reports to help the sales team, maintaining sales records, and ensuring effective communication between the sales team and clients. Their goal is to increase sales efficiency and customer satisfaction.
What is the average salary of a Sales Support?
The average salary for a Sales Support position is $47,000 per year.
How do I become a Sales Support?
To become a Sales Support, start by gaining a strong understanding of sales processes and customer service principles. You can achieve this through relevant coursework or training programs. Next, develop key skills such as communication, organization, and problem-solving. Practical experience, such as internships or entry-level positions in sales or customer service, will also be invaluable. Finally, tailor your resume to highlight these skills and experiences, and apply for sales support positions. Continuous learning and adapting to new sales tools and technologies will help you excel in this role.
What does a Sales Support do?
A Sales Support professional assists the sales team by managing schedules, handling customer inquiries, processing orders, and providing administrative support to contribute to the achievement of sales targets. They play a crucial role in ensuring the sales process runs smoothly and efficiently.
How much does a Sales Support Make?
A Sales Support role typically earns between $15 to $28 per hour, translating to an annual salary range of $35,000 to $65,000, depending on experience, location, and the company they work for.
Is a Sales Support a good job?
Absolutely, a Sales Support role can be a great job for several reasons. It offers the opportunity to develop key skills in customer service, sales strategies, and product knowledge. Plus, it often serves as a stepping stone to higher positions within a company, providing a clear path for career advancement. Additionally, working in sales support allows you to play a crucial role in the success of a sales team, contributing to the overall growth of the business. It's a rewarding position for those who enjoy problem-solving, teamwork, and building relationships with customers.
How long does it take to become a Sales Support?
Becoming a Sales Support professional typically takes anywhere from a few weeks to several months. This timeframe can vary based on the complexity of the products or services being sold, the specific training provided by the employer, and the individual's previous experience in sales or related fields.
Is there a demand for a Sales Supports?
Absolutely, there is a significant demand for sales support roles. These positions are crucial for streamlining sales processes, managing client relationships, and ultimately driving revenue growth. In today's competitive market, businesses recognize the value of having a dedicated team to support sales efforts, making these roles highly sought after.
What is the career path for a Sales Supports?
A career path in Sales Support typically begins with roles such as Sales Support Specialist or Coordinator, where the primary focus is on assisting the sales team with administrative tasks, managing customer queries, and ensuring smooth sales operations. With experience, individuals can progress to Sales Support Manager, overseeing the support team and strategizing to improve sales processes. Further advancement may lead to senior positions like Sales Operations Manager or Director of Sales Operations, focusing on optimizing sales strategies and operations across the organization. This path offers opportunities for growth into broader sales or operational leadership roles.
What are the job duties of a Sales Support?
Sales Support professionals play a crucial role in ensuring the sales team operates efficiently and effectively. Their job duties typically include managing customer inquiries, processing orders, maintaining sales records, coordinating with other departments to ensure order fulfillment, providing administrative support to the sales team, assisting with sales presentations and materials, and analyzing sales data to identify trends and opportunities. Their work is essential in facilitating a smooth sales process and enhancing customer satisfaction.
What are the job requirements to be a Sales Support?
To be a Sales Support, typically, one needs a high school diploma or equivalent, though some positions may require higher education such as an associate's or bachelor's degree. Essential skills include strong communication, customer service, organizational abilities, and proficiency in relevant software (e.g., CRM tools). Experience in sales or a related field is often preferred. The ability to multitask and work under pressure while maintaining attention to detail is crucial.
Are there entry level Sales Support jobs?
Yes, there are entry-level Sales Support jobs available. These positions typically require strong communication skills, basic computer proficiency, and a high school diploma or equivalent. Some employers may also seek candidates with a bachelor's degree or relevant work experience, though not always necessary for entry-level roles. Key skills include organizational abilities, customer service orientation, and a knack for problem-solving.
