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Helpdesk Jobs in Huntsville AL

Helpdesk Jobs in Huntsville, AL offer a unique opportunity to join IES Communications, where you'll be part of a team dedicated to excellence and growth in the telecommunications industry. By stepping into this role, you're not just embarking on a job; you're joining a family committed to innovation, inclusivity, and making a significant impact within our community and beyond.

Getting a Job in Helpdesk in Huntsville, AL is a great idea.

Landing a job at a help desk in Huntsville, AL is not just about joining the booming tech sector; it's about becoming part of a community that values innovation and progress. With our city's unique blend of high-tech jobs, including plentiful opportunities in aerospace, defense, and technology sectors, alongside a low cost of living and high quality of life, your career can flourish here while enjoying a lifestyle that blends outdoor adventures with cutting-edge advancements. Moreover, being in Huntsville means you're contributing to a legacy of space exploration and technological breakthroughs, all within a supportive and diverse community where education and healthcare are top-notch, making it an ideal place for both personal and professional growth.

What duties do our Helpdesk employees do at our IES Communications' Huntsville Branch?

At our Huntsville branch, the Helpdesk Administrator and Lead Helpdesk Administrator roles are pivotal in ensuring seamless IT operations for IES. These professionals are tasked with setting up and maintaining basic network operations, including hardware assembly and software installation, to support our team's diverse technical needs. They provide crucial first and second level telephone support, resolving issues for a range of equipment such as Dell and Cisco servers, Lenovo laptops, HP printers, and various VOIP phone systems. Beyond troubleshooting, they're also responsible for improving support processes, monitoring system backups, and occasionally traveling to assist remote sites, all while adhering to strict privacy policies and maintaining an accurate inventory. Their dedication ensures that both our company phone systems and computers remain operational, supporting the backbone of IES's daily functions.

Why Work for IES communications in Huntsville, AL?

Joining our team at IES Communications in Huntsville, AL means embarking on a career filled with opportunities for growth and development, all while making meaningful contributions to our customers and the communities we are part of. As an Equal Opportunity Employer and Drug-Free Workplace, we're committed to fostering an inclusive environment where every employee feels valued and empowered. Our dedication to investing in cutting-edge technology and providing industry-leading training ensures that our team is equipped to lead the telecommunications industry into the future. At IES Communications, you're not just joining a company; you're becoming part of a family that values your story, your passion, and your dedication to excellence. Whether you're working on the help desk or out in the field, your role is crucial in helping us maintain our reputation as a premier service provider. Here, your career path isn't just about professional growth—it's about building the life you want, supported by a team that cares deeply about your success.

Company Benefits

Competitive Wages

Medical, Dental, & Vision Coverage

401(k) Plan

Short Term Disability

Compensated Industry Certifications

Optional long-term disability

Paid Time Off (PTO)

Illness, accident, legal, pet coverage.

Company paid life insurnace

Paid training & defined career path


40 Years





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Do Helpdesk professionsals in Huntsville have a good career path?

Absolutely, helpdesk professionals in Huntsville have a promising career path. The city's growing tech industry and the presence of major companies offer ample opportunities for advancement into specialized IT roles or management positions. With continuous learning and skill development, individuals can significantly progress their careers in this field.

Is there a demand for Helpdesk jobs in Huntsville?

Yes, there's a growing demand for Helpdesk jobs in Huntsville. This trend reflects the city's expanding tech industry and its need for skilled IT support professionals.

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