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Helpdesk Jobs in New Mexico

Helpdesk Jobs in New Mexico at IES Communications represent a unique blend of professional growth opportunities and the chance to engage deeply with the vibrant culture and stunning landscapes of the state. Our team members, from Helpdesk Administrators to Lead Helpdesk Administrators, play critical roles in maintaining our IT infrastructure, ensuring both our commitment to quality service and your career development are always front and center.

Why choosing a Helpdesk job in New Mexico is a great idea.

Choosing a Helpdesk job in New Mexico offers more than just career growth; it's an opportunity to immerse yourself in an area rich with cultural diversity and breathtaking natural beauty. Outside of work, our adventures range from hiking the Sangre de Cristo Mountains to enjoying the annual Albuquerque International Balloon Fiesta, making every off-duty moment as rewarding as those on the clock.

Why Work for IES communications in New Mexico?

At IES Communications in New Mexico, you'll join a team where your growth is our priority, offering unparalleled opportunities for personal and professional development in the cutting-edge telecommunications field. Our commitment to innovation, quality service, and our employees' well-being ensures a fulfilling career path that helps shape the future of our industry.

Company Benefits

Competitive Wages

Medical, Dental, & Vision Coverage

401(k) Plan

Short Term Disability

Compensated Industry Certifications

Optional long-term disability

Paid Time Off (PTO)

Illness, accident, legal, pet coverage.

Company paid life insurnace

Paid training & defined career path

In a Meeting

What duties do our Helpdesk employees do at IES Communications' New Mexico Branches?

At IES in New Mexico, our Helpdesk Administrators and Lead Helpdesk Administrator play pivotal roles in ensuring the seamless operation of our IT infrastructure. They are the backbone, setting up and maintaining network operations, including hardware assembly and software installations across a range of devices like Dell and Cisco servers, Lenovo laptops, HP printers, and more. Our team is dedicated to providing top-notch support, from first and second level telephone assistance to resolving complex technical issues, all while ensuring strict privacy and maintaining accurate records. The leadership provided by our Lead Helpdesk Administrator is crucial; they not only supervise the helpdesk team but also drive improvements in our support processes, demonstrating our commitment to excellence and efficient problem-solving for both our employees and clients across New Mexico.


40 Years





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Rio Rancho

Las Cruces


What is the average salary of a Helpdesk job in New Mexico?

The average salary for a Helpdesk job in New Mexico is approximately $41,000 per year.

How do I get started with a Help Desk career in New Mexico?

To kickstart a Help Desk career in New Mexico, begin by acquiring relevant education or certifications, such as an IT degree or CompTIA A+ certification. Next, gain practical experience through internships or entry-level positions where you can develop your technical and customer service skills. Networking with professionals in the field is also crucial; consider joining local tech groups or online communities to connect with potential employers. Lastly, tailor your resume to highlight your problem-solving abilities and technical expertise, ensuring it stands out to hiring managers in the competitive IT landscape.

How long does it take to start a Helpdesk career in NM?

Starting a Helpdesk career in New Mexico typically takes about 4-6 weeks. This timeframe includes obtaining necessary certifications and finding an entry-level position. Keep in mind, experience and specific employer requirements can influence this duration.

Is a Help Desk job in New Mexico a good career?

Absolutely, a Help Desk job in New Mexico can be a great career choice. It offers the opportunity to develop crucial IT skills, provides a pathway for growth in the tech industry, and in a state like New Mexico, you're likely to find a supportive community and a growing demand for tech professionals. This role not only opens doors to advancing within technical support but also branches into various IT fields, making it a solid foundation for anyone looking to build a career in technology.

How much do people with a Help Desk job in NM make?

Employees working in Helpdesk in NM typically makes between per hour, and per year depending on their experience and background.

Is there a demand for a Helpdesk jobs in New Mexico?

Yes, there is a demand for helpdesk jobs in New Mexico. As businesses continue to rely on technology and digital services, the need for skilled helpdesk professionals to support these systems grows.

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