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Helpdesk Jobs in Texas

Choosing Helpdesk Jobs in Texas means stepping into a role that's not just about troubleshooting but also about growth, learning, and being part of a vibrant community. In Texas, the blend of affordable living, diverse culture, and booming industries creates an unmatched setting for anyone eager to advance their career in Help Desk support. Our roles, from Helpdesk Administrator to Lead Helpdesk Administrator, are designed to keep you at the cutting edge of technology while ensuring our network infrastructure runs without a hitch. By joining us, you're choosing a path where your professional development is as much a priority as the seamless operation we strive for every day.

Why choosing a Helpdesk job in Texas is a great idea.

Choosing a Helpdesk job in Texas is an excellent decision for anyone looking to thrive in a dynamic and supportive environment. The state's affordable cost of living ensures that your hard-earned salary stretches further, allowing for a comfortable lifestyle. With its diverse demographic landscape, working at a Help Desk in Texas means you'll be part of a rich cultural heritage, enhancing both personal growth and professional development. Moreover, the booming technology, energy, and healthcare industries provide ample opportunities for career advancement within the Helpdesk field.

Why Work for IES communications in Texas?

At IES Communications in Texas, you'll join a team where your growth and development are prioritized through industry-leading training and cutting-edge technology, ensuring you're at the forefront of telecommunications. Our commitment to our employees is reflected in our nurturing work environment, fostering personal and professional growth, making it an ideal place for those passionate about building a meaningful career in Help Desk support and beyond.

Company Benefits

Competitive Wages

Medical, Dental, & Vision Coverage

401(k) Plan

Short Term Disability

Compensated Industry Certifications

Optional long-term disability

Paid Time Off (PTO)

Illness, accident, legal, pet coverage.

Company paid life insurnace

Paid training & defined career path

In a Meeting

What duties do our Helpdesk employees do at IES Communications' Texas Branches?

In Texas, our Helpdesk Administrator and Lead Helpdesk Administrator roles are pivotal in maintaining the seamless operation of IES's network infrastructure. These positions focus on setting up and maintaining basic network operations, including hardware assembly and providing both first and second level telephone support to resolve technical issues for our employees. Our team is well-versed in managing a variety of hardware such as Dell and Cisco servers, Lenovo and Dell desktops, HP printers, and more, ensuring all company devices and systems like VOIP phone systems remain operational. Additionally, the Lead Helpdesk Administrator plays a crucial role in supervising other administrators, enhancing support processes, and ensuring compliance with privacy policies while being ready to travel or provide remote support after hours as needed, demonstrating our commitment to excellence and adaptability across our Texas branches.


40 Years





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Cedar Park

San Antonio



What is the average salary of a Helpdesk job in Texas?

The average salary for a Helpdesk job in Texas is approximately $41,000 per year. This figure can vary based on experience, location, and the specific employer.

How do I get started with a Help Desk career in Texas?

To kickstart a career in Help Desk in Texas, start by gaining a solid foundation through relevant IT certifications like CompTIA A+ or Microsoft Certified: Windows 10. Next, build your experience by volunteering or interning at local businesses to get hands-on exposure to troubleshooting and customer service. Finally, tailor your resume to highlight these experiences and skills, and apply for entry-level positions in companies across Texas, leveraging job boards and networking to uncover opportunities.

How long does it take to start a Helpdesk career in TX?

Starting a Helpdesk career in Texas can typically take anywhere from a few weeks to several months. This timeline depends on your existing skills, experience, and the specific requirements of the employer. Acquiring basic IT knowledge and customer service skills is essential, and obtaining certifications like CompTIA A+ can significantly speed up the process.

Is a Help Desk job in Texas a good career?

Absolutely, a Help Desk job in Texas can be a great career choice. It offers the chance to develop essential IT skills, solve diverse problems, and grow within the tech industry. Plus, Texas' booming tech scene means ample opportunities for advancement.

How much do people with a Help Desk job in TX make?

Employees working in Helpdesk in TX typically makes between per hour, and per year depending on their experience and background.

Is there a demand for a Helpdesk jobs in Texas?

Yes, there's a significant demand for Helpdesk jobs in Texas. This trend is driven by the state's growing tech industry and businesses' increasing reliance on IT support to maintain operations smoothly. As companies continue to prioritize technology in their daily functions, the need for skilled Helpdesk professionals remains strong across various sectors.

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