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4 Benefits of Building a Security Operations Center with AV Tech

  • Jul 15
  • 5 min read
Image of a security leader managing operations from an AV tech-powered security operations center (SOC)

As comprehensive and integrated security becomes both more essential and multi-faceted, the job of building a security operations center (SOC) capable of managing it all is now a top priority. Here are four reasons why cutting-edge audio visual technology is critical to that process, and how it helps drive the next-level performance needed for effective security.


> Need expert guidance in AV or integrated security systems? Contact us now


Key Takeaways: Building an SOC with AV Tech


  • With its high-performance video and audio capabilities, audio visual (AV) technology is essential to building a security operations center (SOC) that can effectively manage an increasingly complex and mission-critical function on a truly global scale.

  • Not only does AV integration improve visual and audio inputs, but it also helps deliver the high analytical functionality needed to instantly process an enormous amount of data on a minute-to-minute basis.

  • Audio visual technology integration is also key to building SOCs that can utilize the advancements in AI, automation, and machine learning needed for security processes to function at their highest levels.


How AV Integration Is Driving Improvements in Security


At a time when security is top of mind for most leaders — and for some very good reasons — integrating this essential function with cutting-edge audio visual systems is a powerful way to expand its breadth, range, and effectiveness. For instance, AV-security integration:

  • Enhances surveillance capabilities with real-time video feeds

  • Enables organization-wide security readiness with comprehensive audio messaging

  • Improves communication and coordination among security teams

  • Helps meet the goal of integrated and unified security


Yet perhaps the most impactful improvement provided by AV-security integration is the higher level of centralized control it brings to security operation centers.


Often abbreviated to SOC, a security operation center is the centralized hub where security teams, data, and technology converge. Essential for any integrated security system, it’s the command center where every component is managed, enabling the 24/7 monitoring and comprehensive threat detection necessary to both physical and cybersecurity.


That’s not just an important role, but a mission-critical function. And the integration of advanced, high-performance AV technology has become an essential ingredient in building a security operations center that’s up to the task.


> Deep dive: Learn more about the components of integrated security


4 Benefits of Building a Security Operations Center with AV Technology


Because it serves as the operational nerve center for an integrated security system, a modern SOC not only benefits from higher-caliber data inputs, but actively requires them. And expertly installed AV-security integration takes that benefit even further by enabling high-level analytics, visualization, and scalability, too. Here’s a closer look at each of those benefits, and some of the key security functions it helps to enhance.


Benefit 1: More & Better Data


Integrating AV and security systems significantly expands the amount of data available to a security operations center. From cameras of all types — high-definition, multi-directional, and motion-activated, among others — to audio components like intercom systems, high-definition conference room mics and more, AV technology provides a greater quantity of relevant surveillance and situational data, while also improving the quality of that data.


  • Security functions boosted: threat intelligence, 24/7 monitoring, rapid response


Benefit 2: Greater Visibility


As the amount of data processed by security teams increases at an almost exponential rate, so does the need to quickly and effectively analyze it all. Integrating AV tech meets this challenge by transforming all of those data points into easily processed visual information via modern, highly sophisticated video walls, complete with interactive maps, instant graphs, and other visualizations that drive situational awareness and informed decision-making.


In other words, by making it easier to process data like video surveillance and access control logs visually and in real-time, the advanced digital displays available with AV system integration also transform the fragmented and siloed SOC dashboards of the past into a more unified visual experience for security staff.


  • Security functions boosted: threat detection, response times, decision-making, networking monitoring


Benefit 3: More Analytical Power


Of course, simply adding screens isn’t a solution in and of itself — what’s needed is high-end smart video screens that do more than display informoation but also support operational intelligence. The goal is to automate the processing of data logs, traffic patterns, and unusual behavior as much as possible, so that time-consuming (and error-prone) manual analysis isn’t always necessary.


When designed by experts, video wall systems can apply high-end analytical and automation tools like AI and machine learning to filter, prioritize, and visualize all the data that SOCs process — both real-time and historical data — to detect current trends, understand past patterns, and map future outcomes.


In addition, simplifying key workflows and reducing the need for manual processing not only improves processes, but also improves focus among security personnel, helping prevent fatigue and false alarms.


  • Security functions boosted: forensic analysis, event correlation, incident response, alarm fatigue prevention


Benefit 4: Global Scalability


In addition to making advanced tech more readily available, AV-security integration also makes it easier to scale it to more locations. And that enables the kind of flexibility and scalability needed to accommodate operational growth and system upgrades at a time when the purview of security is quickly evolving — and without the additional investment such expansion has traditionally required.


And it does this while still enabling centralized control from a primary security operations center. In fact, AV technology is a critical tool for expanding an SOC into a GSOC — a global security operations center that unifies regional command centers (and their data) across multiple facilities in different cities, states, countries, or even hemispheres into one primary hub, which can be located virtually anywhere.


  • Security functions boosted: scalability, regulatory compliance, cost savings, real-time management, systemwide threat detection and response


What to Know Before Building an AV-Powered Security Operations Center


Taken together, these benefits add up to one powerful conclusion: AV technology isn’t just helpful but absolutely critical for powering the modern SOC functionality that every organization needs.


After all, the three key components of an SOC are often described as people, processes, and technology. So, by starting with advanced AV technology as a foundational element, leaders can ensure they’re building a security operations center that empowers staff while enabling better processes to meet today’s evolving threats.


But it's also important to remember that not all service providers have the expertise needed for effective AV-security system orchestration. And without that specialized knowledge, a SOC that's built around AV technology may fail to achieve its primary goals, and even wind up serving as a costly distraction rather than an operational enhancement.


So, step one when building an AV-powered SOC is finding a partner that can deliver the workflow design, system compatibility, future scalability, and multi-system integration to meet an organization's unique needs, while providing expert guidance at every stage, from technology vendor selection to room layouts to installation and more — in other words, the kind of expertise you can only get from a long-established and highly credentialed service provider like IES Communications.


Get Expert Guidance on AV-Security Integration


As a leading provider of both cutting-edge AV technology and integrated security systems, you can trust IES Communications to deliver the expertise to build the SOC that meets your unique operational needs. Contact us today to learn more or to start building your system.


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