top of page

Helpdesk Jobs in Chesapeake VA

Helpdesk Jobs in Chesapeake, VA offer a dynamic and rewarding career path for those passionate about technology and customer service. By stepping into this role, you'll not only contribute to maintaining the critical IT infrastructure that businesses rely on but also enjoy the satisfaction of solving complex problems and supporting a wide range of technologies, from network operations to software and hardware troubleshooting. This opportunity is perfect for individuals seeking to grow their skills in a supportive environment while making a tangible impact within a thriving community.

Getting a Job in Helpdesk in Chesapeake, VA is a great idea.

Securing a job in Help Desk in Chesapeake, VA is an excellent opportunity because it combines the area's robust job market with its unique blend of urban amenities and natural beauty, fostering not just career growth but also a fulfilling lifestyle.

What duties do our Helpdesk employees do at our IES Communications' Chesapeake Branch?

At our Chesapeake branch, the Helpdesk Administrator plays a crucial role in ensuring the smooth operation of our IT infrastructure. This includes setting up and maintaining basic network operations, providing vital support to IES employees by configuring their devices, and offering both first and second level telephone support for troubleshooting. The administrator is also responsible for installing and testing software and hardware, supporting a range of equipment from Dell and Cisco servers to Lenovo laptops and HP printers, among others. Beyond these tasks, they engage in monitoring system backups, ensuring all company communication systems are operational, and occasionally traveling to support remote sites, while always being ready to offer remote support after hours when necessary.

As for the Lead Helpdesk Administrator, this position requires overseeing all helpdesk activities, ensuring that team members efficiently set up network operations and assist other IT staff effectively. They lead the charge in device setup for our employees at IES, streamline support processes, and maintain rigorous privacy and database management practices. Their leadership ensures that user access issues are promptly addressed, inventory records are accurately kept, and opportunities for process improvement are identified and implemented. Additionally, the Lead Administrator guarantees the readiness of our phone systems and computers, embodying our commitment to reliability and exceptional support across the board.

Why Work for IES communications in Chesapeake, VA?

Joining our team at IES Communications in Chesapeake, VA means becoming part of a legacy that combines deep-rooted expertise with innovative technology. We're not just offering jobs; we're providing careers that foster growth and challenge you to make a difference, all while contributing to the communities we cherish. Our commitment to employee development, diversity, and a culture of collaboration ensures your journey with us will be supported every step of the way. As a help desk professional here, you'll be at the forefront of delivering exceptional service, leveraging cutting-edge solutions that keep us leading in the telecommunications industry.

Company Benefits

Competitive Wages

Medical, Dental, & Vision Coverage

401(k) Plan

Short Term Disability

Compensated Industry Certifications

Optional long-term disability

Paid Time Off (PTO)

Illness, accident, legal, pet coverage.

Company paid life insurnace

Paid training & defined career path


40 Years





View all current Helpdesk jobs in Chesapeake, VA

Explore Helpdesk Jobs near Chesapeake.

Discover Helpdesk carreer opportunies in these neighboring Virginia cities.

Explore this job in:



Do Helpdesk professionsals in Chesapeake have a good career path?

Absolutely, helpdesk professionals in Chesapeake have promising career paths. With the growing reliance on technology across industries, their skills are in high demand. These roles often serve as stepping stones to more advanced IT positions, offering ample opportunities for growth and development. Whether aiming for network administration, cybersecurity, or IT management, starting at the helpdesk can pave the way to a successful and fulfilling career in tech.

Is there a demand for Helpdesk jobs in Chesapeake?

Yes, there's a growing demand for Helpdesk jobs in Chesapeake. This trend reflects the broader need for IT support services as businesses increasingly rely on technology.

Explore Related Jobs

Want to explore something similar to Helpdesk jobs? Look no further than these other careers that IES has to offer.




Explore This Job in Other States

Click through to view this job in other states where IES is located.






Washington DC



New Mexico





North Carolina



bottom of page