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Helpdesk Jobs in Glendale AZ

At IES Communications in Glendale, AZ, securing one of the Helpdesk Jobs in Glendale, AZ means more than just filling a position; it's about becoming an integral part of a community that values your growth and places you at the cutting edge of the telecommunications industry. Our dedicated Help Desk team plays a pivotal role in ensuring our clients receive unparalleled service and support, directly impacting our mission to lead in telecommunications innovation. With roles ranging from Helpdesk Administrators to Lead Helpdesk Administrator, you'll be instrumental in maintaining our IT infrastructure, providing vital support that keeps both our technology and our team ahead of the curve.

Getting a Job in Helpdesk in Glendale, AZ is a great idea.

Securing a job at a Help Desk in Glendale, AZ is an excellent opportunity due to its affordable living costs, diverse community, and expanding job market in key sectors, promising both professional growth and a balanced lifestyle.

What duties do our Helpdesk employees do at our IES Communications' Glendale Branch?

At our Glendale branch, our Helpdesk Administrators and Lead Helpdesk Administrator play crucial roles in maintaining the seamless operation of IES's IT infrastructure. They are tasked with setting up and maintaining basic network operations, including hardware assembly, and providing comprehensive support to ensure all employees have the devices and assistance they need. This includes first and second level telephone support, problem resolution, software and hardware installation, and ensuring the integrity of Dell and Cisco servers, Lenovo and Dell desktops and laptops, HP printers, and various copiers, along with Cisco network and VOIP phone systems. Our team is dedicated to improving support processes, responding promptly to user needs, adhering to strict privacy policies, and performing regular maintenance tasks to keep our systems running smoothly. The ability to offer remote support after hours and occasionally travel to support remote sites underscores our commitment to operational excellence and the proactive nature of our IT department here at IES Glendale.

Why Work for IES communications in Glendale, AZ?

At IES Communications in Glendale, AZ, you're not just joining a team; you're stepping into a community where your growth and development are prioritized, ensuring that every day is an opportunity to enhance your skills and make a tangible difference. Our commitment to innovation and excellence means you'll be at the forefront of the telecommunications industry, working with cutting-edge technology and receiving industry-leading training that propels both your career and our vision forward. Moreover, as part of our dedicated Help Desk team, your work directly contributes to maintaining the high standard of service and support our clients expect, making your role crucial in our mission to lead the future of telecommunications.

Company Benefits

Competitive Wages

Medical, Dental, & Vision Coverage

401(k) Plan

Short Term Disability

Compensated Industry Certifications

Optional long-term disability

Paid Time Off (PTO)

Illness, accident, legal, pet coverage.

Company paid life insurnace

Paid training & defined career path


40 Years





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Do Helpdesk professionsals in Glendale have a good career path?

Yes, helpdesk professionals in Glendale have a promising career path. The demand for skilled IT support staff is growing due to the city's expanding tech industry and business sector. This growth offers numerous opportunities for advancement into specialized IT roles or management positions, making it an attractive field for those interested in technology careers.

Is there a demand for Helpdesk jobs in Glendale?

Yes, there's a growing demand for helpdesk jobs in Glendale. This trend reflects the broader need for IT support professionals as businesses increasingly rely on technology and digital infrastructure.

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